Greetings from the greatest little startup in Seattle. It’s been a few months since we launched the Saga app, and we’re hard at work on the next version. We’ve received tons of great feedback, which has led to a plethora of forthcoming features and UI changes. I can’t tell you more just yet, but the next Saga will be our biggest adventure so far.
Meanwhile, we want to address some of the questions and issues we’ve been seeing. Here are the questions we get most often:
I requested an invite to Saga. How long do I have to wait to get in?
We’ve been flat-out humbled by the tons of folks who want invites to Saga. We try to let in as many users as we possibly can each week. The average wait time right now is about 10-14 days. If you’ve been waiting longer than that, contact email@example.com and we’ll sort it out.
I reset my phone or got a new one. How do I get back into the Saga app?
We have to manually reset your account and invite you back in. Contact firstname.lastname@example.org, and we will take care of this for you. We will wipe out your existing active account, then expedite your invitation.
Will there be an Android version of Saga? When?
Yes, we are working on an Android version of the app. We don’t know the release date just yet, but you can expect more news in the next couple of months.
Why does Saga use up so much battery?
It’s a fact of modern life: apps that use GPS and Wifi use up more battery than those that don’t. You can rest assured that improving battery life is our number one concern.
Saga uses the iPhone’s native Location Services Manager to use as little of your battery as possible. Unfortunately, running Saga 24/7 means that your battery won’t last as long as if you weren’t using Saga. And what’s worse, if you travel a lot, you can expect that your battery will drain even more quickly.
You can currently expect about 28 hours of battery life on a iPhone 4S, however.
How does Saga figure out where I live and work?
Saga takes a look at your typical day in order to figure out where you work and where you call home.
Saga starts by assuming that you’re relatively “normal”. We assume that you go to your workplace sometime during the daylight hours and you eventually come back to the same home base most nights to sleep.
Over time, we adjust those assumptions. Work third shift? We’ll eventually figure out that your schedule is different than other folks. Retired? We’ll eventually figure out that you’ve given up a daily commute. Work a strange schedule? Don’t worry, we’ll eventually figure it out — even if your boss keeps messing with your hours.
If you’re 9-to-5, Monday-to-Friday worker, we’ll figure out your home and work surprisingly quickly. If you’re more of a special case, it make take us some time — as many as 2-3 weeks may be required.
Do I have to use a Facebook account to login to Saga?
In a word: Yes. In three words: Yes, you do.